cancel
Showing results for 
Search instead for 
Did you mean: 
HELP10111
New member
1 0 0 0
Message 1 of 2
125
Flag Post

Only one Pdf file could not be printed

HP Recommended
Deskjet 3830
Android 8.0 - 8.1 Oreo

Wanted to print a Pdf file but it stops and notification comes "could not start job" 

Only this Pdf is not printing other Pdf are 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,949 2,582
Message 2 of 2
Flag Post
HP Recommended

@HELP10111,

 

Welcome to the HP Support Community!

 

 I reviewed your post and I understand that the computer is core dumping.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • Are you printing the PDF file from your phone?
  • Is the PDF file password protected?
  • Have you tried printing the file from a computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation