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Page de propriétés ne fonctionnent pas + impression N/B seulement ...

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hp envy 4520
Microsoft Windows 10 (64-bit)



Je n'arrive plus à atteindre les propriétés de l'imprimante pour réaliser des impressions couleur.

Je reçois le message suivant : "Adresse de la fonction 0x1f0a9159 a provoqué une erreur de protection (code d'exception 0xe06d7363)"

La communauté peut-elle m'indiquer quels drivers ou mise à jour utiliser pour régler ce problème?

Merci d'avance pour votre aide



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