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GGaucin2252
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Message 1 of 2
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Paper Jams hp 7855

HP Recommended
HP Envy photo 7855
Android 9.0 Pie

I recently bought an hp photo Envy 7855 4 in one printer. Every time I attempted to print, the paper keeps getting jammed and printer says that the plain paper 8.5 × 11 is too small. I tried different sized paper and still no hope. I even changed paper settings both on printer and apps...

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@GGaucin2252

 

Welcome to the HP Support Community.

 

Are you able to copy?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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