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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Paper ‘Too Long’ I used to be able to print double sided now...

Create an account on the HP Community to personalize your profile and ask a question
09-15-2021 08:58 AM
Welcome to the HP Community.
In general, for supported printers, AND assuming whatever content you are printing is supported,
Paper errors might be the result of
- The printer is not aware of the paper size / type loaded in the printer
- The job settings (for other than paper selection) are incorrect or unsupported
- The printer is not correctly feeding / sensing the paper during the print portion of the job process
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
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Question / Concern Answered, Click "Accept as Solution"