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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Phone and tablet will not communicate with printer
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02-01-2020 12:10 PM
I recently received a new modem and now my phone and tablet will not communicate with the printer. Everything is hooked up to the Internet correctly with new modem name and password
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Accepted Solutions
02-01-2020 01:27 PM
@ceyray wrote:..... Everything is hooked up to the Internet correctly with new modem name and password
Are you sure your printer is ALSO on the new network with your phone and tablet ? What are they ?
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-01-2020 01:27 PM
@ceyray wrote:..... Everything is hooked up to the Internet correctly with new modem name and password
Are you sure your printer is ALSO on the new network with your phone and tablet ? What are they ?
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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