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‎01-26-2020 12:25 PM

HP Recommended
Product: HP Envy Photo 7800Example: Pavilion 65XX

First time using photo printer and color not correct. Too much green. Picture is of person outside with clear blue sky. Flesh is greenish and background flag not red/white/blue, sky is bluish green.  Inside picture is also colors with what looks  like as a green overlay.  How do I adjust the color?  Shouldnt this be correct on a brand new printer?

1 REPLY 1

‎01-28-2020 05:02 PM

HP Recommended

@Lynne873,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the print quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/document/c...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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