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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-17-2021 09:14 AM

HP Recommended
Product: Samsung A51 Galaxy Android 11
Operating System: Other

Hello - I'm a newbie to this forum, so I'm not sure where to look for any information regarding my problem. I have a Photosmart 7520 wireless printer, all set up correctly to my laptop. The printer works perfectly through my laptop wireless connection. My problem is with my mobile phone and printing through my mobile. I have a Samsung A51 Galaxy mobile, Android 11. I have installed both the HP Plug In and the HP Smart app through Google Play. I have added my printer as instructed. I can print from my mobile, but every so often I can't connect to my printer from my phone. Messages say printer can't be found, but my printer is switched on, connected to my wireless router, and prints off wireless reports confirming my printer is connected. My phone settings seem to get changed and my phone says it cant find a printer. Can anyone give me any ideas how I can resolve this recurring problem? Thanks in advance.

Tony Brown

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