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ElectricBlueBot
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Message 1 of 2
165
Flag Post

Photosmart Printer can NOT find print server

HP Recommended
Photosmart D110 series
Microsoft Windows 10 (32-bit)

Recieved an HP photosmart D110 series printer from family over the holidays! I have spent $300 on printer inks! Now ... I am having a heck of a time getting this printer to connect to our wifi here at home and it’s not wanting to connect to any of our wifi enabled computers! 
not MACBOOK, not WINDOWS 10 & not CHROME BOOKS! 
I need this printer to work PRONTO! 
I have NO MORE TIME OR MONEY TO WASTE! 

please help!! 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@ElectricBlueBot, Welcome to the HP Support Community!

 

I understand the printer is not connecting to the wireless network. To assist you better, do you have any errors on the printer?

 

Let us try these steps:

 

Restart the wireless router, the printer, and the PC

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

 

  • Make sure the printer and the PC are connected to the same wireless network.
  • This printer works better on a 2.4GHz network. So, the PC should be on the 2.4GHz network too.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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