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02-18-2018 01:36 AM
I just bought an HP Deskjet 2652 printer, and with it came an offer for free Print Artist Photo Projects 2, from Walmart. When I go to download it, it asks for a website activation code, and it says that can be found on the insert that came with the printer. But it's nowhere to be found. How can I find that activation code?
02-18-2018 02:22 PM - edited 01-01-2020 12:42 PM
I suspect, without any evidence to support it, that the offer expired at some point so the insert is no longer packed with the computer.
Regardless, our community forum cannot help with this -- you could try asking HP Technical Support.
Open Browser to HP Forum,
Scroll down to the bottom of the page,
Click Contact HP
Use the printer serial number to submit the case to HP. (Do NOT post the serial number here.)
And / Or
Print project software - supported, free... Download, save, and Install
Free, easy-to-use, lots of projects, staff support available (regular hours)
HP Photo Creations was retired in November 2019.
If the printer supports mobile Printing:
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first - List of printers and supported applications
“Print Anywhere App” Supported on Select Printers
HP Smart - iOS and Android - Download, How-to and FAQ
HP Mobile Printing – “Show and Tell” – Step by Step How-to
Learn how to connect and use your printer with your device
and - for Windows
HP Smart for Windows
Learn how to use HP Smart on your Windows 10 computer
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
Links to HP Smart software for Windows and Mobile devices, includes an FAQ section
Dragon Document – Collection of Help, Suggestions, and Examples:
Topics / Sections – various, including:
- HP Photo Creations for Windows and Mac
- Example 3 - Photo Creations – Passport Photos
- Printing with Paint
- What is 100%
- Print Photo at Desired Size
- Example – Hawk photo 5 - Scaling - “Adjust to” 100% - Passport Photos
- Printing Photos with Windows Photo Viewer for Windows
- Considering Aspect Ratio
Before you can use project software, you must install the printer software.
Printer Software - Installation
NOTE: If using USB, disconnect the USB cable between the printer and the computer before starting the installation. Connect the cable when instructed to do so (toward the end of the installation procedure).
Download, save, and install the Full Feature Software for your Operating System version
After the software is installed, Restart the computer and log in
NOTE: Videos may be found in one or more locations (depending on printer / software / version)
Open the printer’s Software and Drivers page >
Scroll down and select Related Videos > Click View All >
Find and view the relevant video
Open the printer Homepage >
Scroll down and select Video Tutorials > Click View All >
Find and view the relevant video
Consider installing the printer Firmware
READ (when provided) all instructions before installing the firmware
If / After the firmware is installed, Restart the computer and log in
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
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