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Jigstar
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Message 1 of 2
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Print anywhere on mobile says it has completed the print job successfully. Nothing has printed at a

HP Recommended
Officejet 9015e
Android 9.0 Pie

All functions of the printer on multiple platforms works on the network. Print anywhere is enabled.  Printing with mobile data only it says sending to printer and it also says when its done that the print is successful.  Nothing comes out of the printer. I have also uninstall any other printing apps and restarted all devices. Is there something I am missing besides sleep?

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jigstar, Welcome to the HP Support Community!

 

Are you using the HP Smart app on your phone to print?

Check if the printer is connected to the phone on the same wireless network.

If the printer is not connected, refer to this document to know how to connect the printer to the network.

Restart the wireless router, the printer, and the phone. 

Try printing. Refer to this document to know how to Print Anywhere via HP Smart app.

If the issue persists, try reinstalling the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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