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HP Recommended

I can‘t Print on both side.

4 REPLIES 4
HP Recommended

@Endikat 

 

Welcome to the HP User Community.

 

If two-sided printing is supported on the paper size and type,

Open the document to be printed,

Look for the available Print Options in the Print Preview

Print Options >> Slide up the gray bar

 

Example - HP Smart Mobile (iPadOS) - Print Documents > Open item to print > Print icon

Open Print Options

HP_Smart_Mobile_PDF_Print_Transform_8HP_Smart_Mobile_PDF_Print_Transform_8

 

and / or

Create a Shortcut for 2-sided printing

HP_Smart_W10_Shortcuts_Print_Duplex_1HP_Smart_W10_Shortcuts_Print_Duplex_1

 

Open the item file to be printed

Optionally Edit (and Done)

Select the next option:  Print - Share (email) / Save - Shortcuts - Mobile Fax

 

References / Resources

 

HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

 

Dragon-Fur

HP Recommended

Thanks for answers.  My printer is called HP Officejet 5742 (not mobile). I can't open

the datei, who to be printet, because is it a bank statement.

 

HP Recommended

@Endikat 

 

You are welcome.

 

Apologies for the confusion.

If (you are) printing from iPad, that is mobile printing.

 

If you cannot print the on-screen data (likely in a browser where you have opened the webpage),

Look in the Web Browser Print > Settings for the controls to print two-sided.

 

If there are no such controls - or, if there are settings but they do not work,

Consider saving the statement page / statement to your device as a PDF file.

Next,

Open the PDF file in HP Smart > set up the job, including the two-sided option > Print

 

What if??

If you are printing from a Windows computer (or perhaps MacOS)

There are additional options when printing stubborn content.

For example (in Windows)...

 

==============================================================================

PDF - Print as Image

 

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

  • HINT:  Watch out for and UNCHECK unwanted extra software
  • Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

 

If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image.  Image printing does not require the printer software to translate file content.

 

How to Print as Image

 

  • Save the document to your computer
  • Open the offending document in Adobe Reader DC
  • Click Print icon > Set other options on the menu > Click Advanced button
  • Set the printer select the colors (Optional)
  • Select Print the PDF file as an image

 

Reference

Adobe Acrobat Reader Learn & Support

Acrobat Reader DC Help

 

====================================================================================

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet 5742 e-All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

You are right, Dragon-Fur.

I have done the steps, you are prefare (short-cut).

In one of the first day next month i can see,

what happens.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.