cancel
Showing results for 
Search instead for 
Did you mean: 
Leo_83
New member
1 0 0 0
Message 1 of 2
111
Flag Post

Solved!

Print interrupts when the phone screen locks

HP Recommended
HP Deskjet 3750
Microsoft Windows 10 (64-bit)

I am printing from my iPhone X on a HP Deskjet 3750, using HP Smart app. When my phone screen locks, the print interrupts immediately. Do you know a way to send the entire file to the printer memory at the beginning of the print, in order to avoid this problem? Thanks

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,719 18,696 1,536 1,511
Message 2 of 2
Flag Post
HP Recommended

@Leo_83, Welcome to HP Support Community!

 

The only option is to wait until the job is sent to the printer before letting the phone sleep. You cannot send the entire job at once if the print job has multiple pages, the printer can process one job at a time.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation