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‎04-20-2020 03:31 PM

HP Recommended
Product: HP ENVY 7640 PRINTER
Operating System: Other

I printed documents from my Samsung Galaxy J7 phone. I have an HP Envy 7640 all-in-one series printer. I noticed in the queue jobs failed. The documents printed on my neighbor's printer. What do i do so this doesn't happen again. We have wireless. 

1 REPLY 1

‎04-24-2020 02:25 PM

HP Recommended

@GLO2019

 

Welcome to HP support community.

 

Remove and readd the correct printer to your phone.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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