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Johnb334
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Printer Connectivity

HP Recommended
HP1415 cm

HP1415 will not connect to new spectrum router. It says invalid  passphrase .

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Kumar0307
HP Support Agent
HP Support Agent
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Hi @Johnb334

Welcome to the HP Support Community. I'd be happy to assist you.

  • Invalid passphrase means the password you are entering is incorrect. Kindly check with your Internet service provider for the correct wifi password.
  • The password is case sensitive.
  • Have you tried connecting any other device to the router using the same wireless password?

On the printer screen, go to Setup > Network > Restore network defaults

Go back to Network > Wireless > Wireless setup wizard > Select your network name and enter the password.

 

If the issue persists, try connecting the printer via the WPS method.

Refer to page 56 of the user guide.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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