Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Printer Email and Password Lost

HP Recommended
hp DeskJet 3630 All in One Printer
Microsoft Windows 10 (64-bit)

HP DeskJet 3630 All in One Printer. Model: K4T99B. S/N: [edit]. Product Number: F5S43A-00015. Firmware Version: SWP2FN1750BR. [edit]. IK Number: 337-0000101-1. V1:68,67. FPU No. F5S43-64001

Software Version: 040.013.1176.1978 Printer Driver Version:

When first purchased the printers email address was: [edit] with the Printer[edit]. I changed the email address to [edit]on the laptop I had at the time but since then I have new All in One Deskstop and new phone. I can't remember if having a password but if I did its gone now , also can't connect/sync printer with either so having to use USB cable all the time.

Anyone out there able to help?? I really dont want to buy a new printer again.


HP Support Agent
HP Support Agent
26,785 26,658 1,466 1,536
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP support community.


Try the steps mentioned in this HP document to fox the issue:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation