cancel
Showing results for 
Search instead for 
Did you mean: 
OCK03
New member
1 0 0 0
Message 1 of 2
90
Flag Post

Printer Not Finding Any Networks

HP Recommended
HP Photosmart Premium C410a

My router was reset and ever since then, my printer (CQ521A) is not able to find any networks. I try to run the wizard and it gets stuck on searching for networks, I type in my SSID and it gets stuck on searching for network and then goes to the Home Page after so long.

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,556
Message 2 of 2
Flag Post
HP Recommended

@OCK03Welcome to the HP Support Community. 

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation