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Message 1 of 2
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Printer Registered on another account

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HP Deskjet 3631

I bought a printer 2nd hand and went to register it. It is connected to another account and i have no way to contact the original owner. What do i need to do to correct this?

Mike George
HP Support Agent
HP Support Agent
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Message 2 of 2
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@MikeGeorge412, Welcome to the HP Support Community!


Are you referring to the Instant Ink account?

Where do you see this message?

To assist you better, I need more information to help you out.

I am sending you a private message with the information required.

Keep me posted for further assistance.


If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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