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‎08-20-2019 03:02 PM

HP Recommended
Product: HP DeskJet 3631
Operating System: macOS 10.14 Mojave

I bought the printer about a month ago and I am just now trying to set it up. Trying to connect to my printer via the HP Smart app now and it won't let me access the printer's network. Anyone willing to help me out?

2 people had the same question
1 REPLY 1

‎08-22-2019 04:47 PM

HP Recommended

@pRich01, Welcome to HP Support Community!

 

Refer to the document HP Printers - Install and Connect an HP Printer (PCs, Tablets, and Smartphones) for help.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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