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Atiram
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Message 1 of 2
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Printer displays "Now printing alignment page" . I have disconnected power cord, but it still back.

HP Recommended
HP Officejet 4630 e-All-in-One Printer
macOS 10.12 Sierra

HP Officejet 4630 e-All-in-one Printer

Product Number: B4L03A

1.  "Pull out paper tray.  Load plain paper, then press ok".

2.  Pressed ok

3.  Printer displays "Now printing alignment page" . I have disconnected power cord, but it still goes back to "Now printing alignment page".

4.  It won't do anything.  I cut it off.  Right back to #1 above.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Atiram

 

Welcome to the HP Support Community. I'd be happy to assist you with the alignment page issue. 

 

Let's try these steps to reset the printer - 

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Try updating the printer's firmware. Refer to this document for steps - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, try cleaning the ink cartridges. Refer to step#3 from this document.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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