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Mzsugapooh
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Message 1 of 2
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Printer doesn't get power

HP Recommended
Officejet Pro 8710

My printer is plugged into the power source with original power cord. Printer is only 1 year old. Please help me troubleshoot why it won't come on.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Mzsugapooh, Welcome to the HP Support Community!

 

Do you see any lights on the printer or the power button?

Have you tried connecting it to a different wall outlet?

If available, try with a different compatible power adapter.

 

Kindly perform the steps from this document - Printer Does Not Turn On

 

If the issue persists, as the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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