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‎01-05-2020 07:12 PM

HP Recommended
Product: HP COLOR LASERJET PRO MFP M278-M281
Operating System: iOS

Initial set up works fine and printer works with windows 10 and iphone ipad on IOS. After about an hour the printer shows offline. Scan Dr. does not find problem have disconnected and reconnected modem/router and printer multiple times. Each time printer works for about an hour and then goes offline, it is connected to the internet via the modem/router but shows offline to the windows and IOS devices find no air printers. This is a brand new printer.

1 REPLY 1

‎01-05-2020 07:32 PM

HP Recommended

Set a static IP address on the printer.

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