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Printer help

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Hp deskjet 2620

I have just purchased a printer (deskjet 2620) 

I’m having trouble connecting it to my laptop and my phone wirelessly 

so every time i go to connect it, it asks for a password which is what I’m having trouble with where do I get the password for it ? 

HP Support Agent
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Are you trying to connect wirelessly or through WiFi-Direct?


If you are connecting through Wireless, enter your Wireless Network Password.


Try connecting through WiFi-Direct


- On the printer control panel, press the Wi-Fi Direct button

-  To find the Wi-Fi Direct name and password, press the Information button to print a printer information page.

- From your mobile device, select a document from a print enabled application, and then select the option to print the document.

- From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP DeskJet 2600 series (where ** are the unique characters to identify your printer).

- If it prompts for a Password, you can try the default password 12345678 or the password from the Information page which you printed.


Keep me posted 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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