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audy5000g
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Printer is not finding network

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HP office jet pro 8600

All our phones are connected to the network but for some odd reason the printer is no longer recognizing it. It’s finding other networks in our area but not mine. So I can’t print. Very frustrating. HELP!!!

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TEJ1602
HP Support Agent
HP Support Agent
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@audy5000g, Welcome to HP Support Community!

 

Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?

Did you make any changes to the network recently?

 

Meanwhile, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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