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MorningRob
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Message 1 of 3
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Printer is sometimes online sometimes it is offline

HP Recommended
HP Office JEt Pro 6968
Microsoft Windows 10 (64-bit)

My printer keeps on going offiline.  Sometimes it is online and sometimes it is offline.  It is connected by wireless.  Another computer that uses the printer works fine and there has been no problems.

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B_Will
Level 6
591 581 37 54
Message 2 of 3
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HP Recommended

See if setting the printer to a static IP address helps.

AUTO STATIC IP

https://supportvideos.ext.hp.com/detail/video/1972074076001/assigning-your-hp-printer-a-static-ip-ad... 

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MorningRob
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HP Recommended

IT did not help.  When I typed the IP address into the browser address bar, I get a system error message.

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