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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printer not connecting to Instant Ink
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09-13-2021 10:51 AM
Hi,
for the last couple of weeks my printer cannot connect to the instant ink service, and when I try to print something it takes about 5 minutes trying to connect, and when there's a timeout then it starts to print. Does anyoen know if there is any way to solve it? Otherwise I think I shoud drop the service if it blocks my printing capacity 😞
Thanks!
Solved! Go to Solution.
Accepted Solutions
09-14-2021 10:08 AM
Hi @Tanisjones,
I'd like to help!
I understand you are unable to connect to the instant ink server.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
09-14-2021 10:08 AM
Hi @Tanisjones,
I'd like to help!
I understand you are unable to connect to the instant ink server.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
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