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sfaez
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Printer not printing colour

HP Recommended

My printer does not allow me to print in colour. I print using my phone as I am not allowed to print on my macbook. Whenever I try to print, the preview of the image i want to print has colour, however, when I print it, It comes out as black and white. I have also tested other things and it still does not print in colour. My ink cartridge is full, so i don’t think that’s the problem. 

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ShlomiL
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HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


If the steps above doesn’t help, please clarify your exact printer model.

 

Shlomi
Shlomi



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