Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Printer not printing

HP Recommended
HP office jet 4652
Android 8.0 Oreo and older

My printer is not printing. I am connected to wifi and the ink levels still show ink in them. The printer will print but every page comes out blank.

Level 12
333 333 19 39
Message 2 of 2
Flag Post
HP Recommended

Hi @jaredham6 ,


Welcome to the HP Support-Community.


Does the printer makes printing noises?

I think this may be a faulty / empty cartridge. Please print out a diagnostics report. After that, scan it and upload it here to the community. It would help a lot to identify the problem. 🙂

To print the report,


  1. On the printer control panel, swipe the display to the left, and then touch Setup
  2. Touch Tools.
  3. Swipe up on the display, and then touch Print Quality Report.

Before uploading the report, please make sure to remove the Serial Number (SN).




Did you get a solution to your question? Please mark it as solved.

Did a post help you? Please click on the "thumbs up", to show this and actively help others.

I don't work on behalf of HP. | HP Expert program 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation