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‎01-01-2021 10:35 PM - last edited on ‎07-15-2021 03:27 PM by Retired

HP Recommended

I have a HP chromebook and a HP printer. I have had messages stating that the printer won't be supported after December. 
The printer worked via cloud print which is not something I consciously set up. Now I cannot get the laptop and printer to link via WiFi. Is this because it is not compatible? The printer is an ENVY 5540 series. Please help. I find printers extremely confusing 

essay writer
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‎01-11-2021 09:12 PM

HP Recommended

@AlexanderMason, Welcome to HP Support Community!

 

Google Cloud Print services by Google are discontinued at the end of 2020, therefore the warning message:

https://support.google.com/chrome/a/answer/9633006?hl=en

You should likely be able to print using the HP Print for Chrome app- https://support.hp.com/ee-en/document/c04683559

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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