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Po7forr
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Printer off line.

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Hp6968
iOS

Hp6968 prints info sheets like specs color test. But when asking to print from iPad it says printer offline

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KrazyToad
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@Po7forr

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please ensure the printer has the latest Firmware. Link: https://support.hp.com/in-en/document/c02919168

 

Next try assigning a Manual IP Address

 

 

1) Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
2) Type the IP address on your web browser to obtain the printer EWS page on your computer.
3) Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
4) Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
5) Click Manual IP
6) If you see a Suggest a Manual IP Address button, click Manual IP address, and the Manual IP addresses are automatically filled out for you.
7) If your page does not have a button to suggest a manual IP address, type the IP address, subnet mask, and default gateway using the numbers shown in the report you printed.

 

Keep me posted
 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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KrazyToad
HP Support Agent
HP Support Agent
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I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.

KrazyToad
I Am An HP Employee

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