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JessFlynn
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Message 1 of 2
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Printer prints blank pages :(

HP Recommended
Deskjet 2540
iOS

Good morning! My printer goes through all the motions of printing, but the pages come out blank 😞

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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@JessFlynn, Welcome to HP Support Community!

 

To be able to assist you better, I would like to know the following:

 

Are you able to make photocopies on the printer?

Have you tried printing a test page on the printer? If no, here is how you do it-

  1. Load clean, white U.S. Letter or A4 paper in the input tray, if necessary.

  2. Touch and hold the Power button (), and then press the Cancel button ().

  3. Let go of the Cancel button and then the Power button. The test page prints.

If the test page appears blank, we will have to perform print quality-related troubleshooting, and I'd like to know if you have a computer to which the printer is connected? If not, do you have the HP Smart App installed on the iOS device?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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