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esouther
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Message 1 of 2
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Printer stopped working

HP Recommended
apple iphone 12 mini

My HP Photosmart D110a has stopped printing.  It no longer shows up on my iPhone nor can I print to it whilst connected via the USB port on my MacBook Air.  I ran a diagnostic from the HP site and that worked (printed a colorful page ), but the items in my print queue still remain 'Looking for printer.'

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@esouther

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you able to print from your iPhone? 
  • Have you tried clearing the print Queue?

Keep me posted for further assistance.

 

ECHO_LAKE
I am an HP Employee

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