Printer will not print eventhough wireless light on, went through virtul assistant

[Resilient1]

Printer will not print eventhough wireless light on, went through virtul assistant already.

[praveen196]

@Resilient1 Welcome to HP Community!

As I understand, your printer does not print,

No worries, as I'll be glad to help you that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made?

Is Wi-Fi light blinking or steady on the printer?

Let's try these steps to resolve the issue: 

Restore the printer to the original network settings:

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

3. Touch OK.

4. Print the network configuration page and verify that the network settings have been reset.

Once completed, reconnect the printer to Wi-Fi: 

The Wireless Setup Wizard provides an easy way to set up and manage the wireless connection to your printer.

1. On the printer control panel, touch the Wireless icon , and then touch the Wireless Menu icon .

2. Touch Wireless Settings, then touch Wireless Setup Wizard.

   Figure: Example of choosing the Wireless Setup Wizard

   

   The printer searches for available wireless networks.

   Figure: Example of available networks

   

3. Touch the name of your wireless network, then follow the instructions on the printer control panel to connect the printer to your wireless network.

Then try printing from your device. You could refer to this article: https://hp.care/2GGIOJ7.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!