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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printers
- Mobile Printing & Cloud Printing
- Printer won't print certain pictures
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12-04-2021 01:01 PM
I can't get a screenshot to print..( of my father) r.i.p. paper goes thru but doesn't actually print the picture. Prints reports and everything else.
Solved! Go to Solution.
Accepted Solutions
12-04-2021 01:34 PM
Welcome to the HP Community.
Screenshots might work differently on Operating System "Other" (for example, not Windows, not iOS, not MacOS).
Depending on the device you are using, you might need to Snip and then Save the image to that device.
After the image is saved as a .jpg file, open the file and print the photo.
More information...
HP Smart Mobile can scan an object using the camera on your device.
HP Smart Mobile can also open a saved file in your device or in Cloud Storage and either Print or Share (send via email) the file to your choice of recipients.
If you want to be able to access the content from other devices, do save the file in your Cloud Storage compartment.
References / Resources
Mobile Printing – Options for Printers
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
iOS_Here
HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
OR
HP Officejet Pro 8600 Premium e-All-in-One Printer series - N911
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-04-2021 01:34 PM
Welcome to the HP Community.
Screenshots might work differently on Operating System "Other" (for example, not Windows, not iOS, not MacOS).
Depending on the device you are using, you might need to Snip and then Save the image to that device.
After the image is saved as a .jpg file, open the file and print the photo.
More information...
HP Smart Mobile can scan an object using the camera on your device.
HP Smart Mobile can also open a saved file in your device or in Cloud Storage and either Print or Share (send via email) the file to your choice of recipients.
If you want to be able to access the content from other devices, do save the file in your Cloud Storage compartment.
References / Resources
Mobile Printing – Options for Printers
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
iOS_Here
HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
OR
HP Officejet Pro 8600 Premium e-All-in-One Printer series - N911
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Didn't find what you were looking for? Ask the community