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Printer won’t print from any device.

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HP officejet 4630

I have a HP Office jet 4630 it will not print from any device. It will scan and make copies. It is connect to WiFi. The laptop that I’m trying to print from the printer icon says one print in pending. 
I’ve tried to unplug it from the cord back of the printer, removed the ink cartridges and put them back in. I could use help to fix it. My son needs to print doc for school work 😩

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HP Support Agent
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@Baseballmom42, Welcome to HP Support Community!


What is the Operating System installed on the computer?

Is there any error message when you try to print?


Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.


Hope this helps! Keep me posted. 


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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