@Baseballmom42, Welcome to HP Support Community!
What is the Operating System installed on the computer?
Is there any error message when you try to print?
Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee