cancel
Showing results for 
Search instead for 
Did you mean: 
wersmith2
New member
1 0 0 0
Message 1 of 2
87
Flag Post

Printer won't print

HP Recommended
HP DJ2600

Printer won't stay connected to WiFi.  Printer won't print.  Page is blank.

Tags (1)
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,992 18,994 1,353 1,563
Message 2 of 2
Flag Post
HP Recommended

Hi @wersmith2

Welcome to the HP Support Community. I'd be happy to assist you.

  • Which device are you trying to print from?
  • Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.
  • Press and hold the Cancel button for 3 seconds. A Printer Status Report prints.

Also, perform steps 2 and 5 from this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation