cancel
Showing results for 
Search instead for 
Did you mean: 
DavidCohn911
New member
1 0 0 0
Message 1 of 2
105
Flag Post

Printer won't respond while hard wired or via Wifi

HP Recommended
Officejet Pro 8500A
macOS 10.15 Catalina

My HP 8500A Pro does not respond to the hardwire connection nor the Wifi we have brand new Routers

1 REPLY 1
Valsimot
Level 12
Level 12
5,991 5,975 709 997
Message 2 of 2
Flag Post
HP Recommended

What connection do you prefer hardwire with LAN cable or wi-fi you can't use both at the same time.

 

Have you connected the printer to a new router by LAN cable or by wi-fi and established network connection to the router? That is the first step.

 




My profile on LinkedIn

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation