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Ceairah
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Message 1 of 2
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Printer won’t turn on

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HP Deskjet 3720

I plugged the usb into my laptop and into my printer but my printer won’t turn on? I’ve dusted off the plugs, i’ve switched plugs, nothing is turning my printer on. I’m pressing the on button but it still won’t turn on. 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Ceairah

 

Welcome to HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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