I am trying to print a Click and Ship label from the USPS website. I am on my iPad and printing to my HP Envy 5540. What should print is a whole page. The top half should be the actual shipping label, the bottom half is the receipt. When I print (or copy) onto plain paper it comes out fine. But when I print (or copy) to the Avery adhesive label paper, the only thing that prints is the receipt. No label. Everything is correct, meaning spacing, etc.) with the part that prints out, but it isn’t printing the label. There must be some kind of issue with the label paper, but what? Any insight is appreciated.
The printer might not be translating the content correctly.
Of course, this doesn't make sense since you can print on plain paper.
The only other variable mentioned is the Media (kind of paper).
You can adjust paper type and perhaps change the results.
What the printer can do:
Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Open the Embedded Web Server (EWS) either from within HP Smart or from your browser.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
Try setting the paper type to Card or Label or possibly even Premium paper. What? This sounds like an odd choice, but it might suffice - "Premium" Paper is perhaps a "bond" paper and might be "32lb" paper. MIGHT be heavy enough setting for label paper. Best choice is likely "Label" or "Card" if you can find it in the Preferences drop-down.
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