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abbey026
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Printing blank pages

HP Recommended
HP photosmart d110a
macOS 10.15 Catalina

My HP photosmart d110a printer just keeps printing blank pages with a line of random letters and symbols on the top line. After it prints that one page it will cycle through all the paper without printing anything just spitting them back out blank. HELP.

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@abbey026, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

There is no firmware update available for this printer.

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Perform the steps from - Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart e-All-in-One ...

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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