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HP Recommended
deskjet 2630
Microsoft Windows 10 (64-bit)

I have a deskjet WIFI printer (HP2630) connected via my homenetwork. security WPA2-PSK. No problems untill yesterday. My printer was starting printing some documents, and I did not give an order to print. Looking at these documents I saw it was form my neighbour, three blocks away!

Does anyone know how this is possible and what can I do ..... Its only me, in my neighbourhood how want to print;-) Or is this a problem/bud in the HP-cloud??

1 REPLY 1
HP Recommended

@HenkLamain 

 

Were this a problem in the cloud servers, there would be a blowup on the nation's social media.

 

I suspect this is a problem in your network security, either on the printer or elsewhere closer to home.

 

Where?  For example...

Neighbor has your wireless password, and / or the password is not mandatory / required / used for some reason.

 

The fix could be to change your wireless network password.

 

Unwanted Flyers or Ads on the Printer

 

More likely due to the distance (home wireless does not typically span a three block area):

 

Wireless printing is not secured - the neighbor might be using a mobile device (and be closer than three blocks away).  

 

If your printer is connected to the Internet (Web Services) it is possible the neighbor is printing to your printer's email address.  Printer email address (ePrint) can (should) be secured:  Create an allowed senders list as opposed to allowing "anyone" to print to the printer email.

 

 

References

 

iOS Here

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - List of printers and supported applications

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

Website Support Troubleshooting, How-to, Video Tutorials

 

HP Connected > How to > Setting Up and Using HP ePrint

 

Reference and Resources – Places to find help and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2630 All-in-One Printer

 

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Dragon-Fur

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