cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 3
129
Flag Post

Printing from Google Drive

HP Recommended
HP Color LaserJet Pro MFP M477 PCL6
Microsoft Windows 10 (64-bit)

I am based in the UK and all my page size settings, to the best of my knowledge, are set to A4. However, whenever I have to print a PDF from Google Drive I have to change the page setup on the printer screen to A4...how do I change the default to A4 and, while I am at it, to colour ON from colour OFF as I am tired of having to do this everytime.

2 REPLIES 2
Highlighted
HP Support Agent
HP Support Agent
23,537 23,429 1,298 1,388
Message 2 of 3
Flag Post
HP Recommended

@OwenP

 

Welcome to the HP support community.

 

You can create a custom paper size and set that to default.

Here are the steps:-  Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I'm not sure that you fully understood my problem (apologies if you did). My issue only lies with the HP printer when I print a pdf file from Google Drive. Printing from my Windows laptop is not a problem as it "knows" I print onto A4 paper.

 

To reiterate, basically all my print settings appear to be for A4 printing (good) and I can "print" a PDF file to my Google Drive (the print settings still say A4 at this stage). I then attempt to print the saved PDF file using my HP printer which has access to files on my Google Drive. However my HP printer says that the document is no longer A4 and I end up manually changing the settings everytime.

 

I am just looking for a way to set up a default page setting on my HP printer when I print a file from my Google Drive.

 

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation