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I signed up for HPE to print from my cell phone to my at home printer. It worked fine but tries to print in "photo" only and I get message "load photo paper in photo tray" on my at home printer.  I just want it to print on regular paper ??????????

2 REPLIES 2
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@bright8020

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

@bright8020

 

HP ePrint app has been stopped.

 

I suggest you use HP Smart App.

Use HP Smart for mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.

 

Click on this link: https://support.hp.com/in-en/document/c03561640 Using the HP Smart App (Android, Apple iOS).

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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