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kzdhdp
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Printing from laptop, printer prints full page copy instead of smaller email size copy,

HP Recommended
HP Deskjet 2652
Microsoft Windows 10 (64-bit)

HP DeskJet 2652. When printing from my Laptop, the printer prints huge images and letters. Takes up the whole sheet of paper.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@kzdhdp, Welcome to HP Support Community!

Is this an issue with printing emails or all applications?

Are you able to make photocopies on the printer?

 

I'd suggest you check the print driver settings, refer to the document HP Printers - Print Driver Settings Guide (Windows)  for help.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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