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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Printing from my phone

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06-21-2021 02:34 PM
So I printed something off the internet using my HP app, but it stopped and would not let me finish printing it. I tried to go back to the website and log in to get my history to reprint it but it will not let me now. (It was time sensitive) How do I find that document through the app so that I can print it off again? I have looked up several different ways to do it online but nothing has worked since I am working from my phone and not my computer. Thanks!
06-24-2021 06:28 AM
Welcome to HP Support Community
I would like to help
If you have downloaded the document then it should be found under the downloads section on your phone
Please note you can only print PDF and JPEG Format on HP Smart App.
If you are printing anything from online it's best you download the file first and then print it as PDF or JPEG
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee