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HP Recommended
OfficeJet 3835
iOS

Is there a way to print individual pages through the smart app? I have pdfs on my iPhone but only want to print specific pages and not the whole document. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for replying @SliceLP

 

Please try updating your iPhone - Update your iPhone, iPad, or iPod touch

 

Update the HP Smart app - 

 

1.) Open the App Store, then tap Today at the bottom of the screen.
2.) Tap your profile icon at the top of the screen.
3.) Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, try re-installing the HP Smart app. 

 

Also, try AirPrint.

 

Let me know. 

Asmita
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi @SliceLP

 

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue. 

 

Please try these steps - 

 

1.) Launch the HP Smart app. 

2.) Touch the "Print Documents" tile and open your  PDF document. 

3.) Touch "Print".

 

IMG_7886.png

 

4.) Touch on the grey line above the printer's name.

 

IMG_7887.png

 

5.) Go to "Page Range". 

 

IMG_7888.png

 

6.) Un-check the pages that you don't want the printer to print or, you can also select "Manual Input" option, located at the bottom of the screen.

 

IMG_7889.png

 

7.) Touch the arrow on the top left of the screen to go back and then hit "Print".  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Hi Asmita,

thanks for the help. 

in section 5.) there is no page range (or duplex) option when I follow the steps. Is this reduced functionality my input device or the printer?

 

kind regards

 

james

HP Recommended

Thanks for replying @SliceLP

 

Please try updating your iPhone - Update your iPhone, iPad, or iPod touch

 

Update the HP Smart app - 

 

1.) Open the App Store, then tap Today at the bottom of the screen.
2.) Tap your profile icon at the top of the screen.
3.) Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, try re-installing the HP Smart app. 

 

Also, try AirPrint.

 

Let me know. 

Asmita
I am an HP Employee

HP Recommended

Thanks Asmita,

 

Re-installed the app and worked straight away. 

many thanks

 

james

HP Recommended

Hi @SliceLP

 

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

Asmita
I am an HP Employee

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