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‎08-03-2020 07:35 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 IOT

My printer has just started chopping off the last few lines and top lines of my prints. It's also printing out of order. 

No settings have been changed and no error message appears! 

1 REPLY 1

‎08-06-2020 08:57 AM

HP Recommended

@Prolific-Printr

 

Welcome to the HP Support Community.

 

Which Envy Printer do you have? Does this happen while copying too?

 

Try updating the firmware: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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