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‎05-05-2020 12:38 AM

HP Recommended
Product: HP envy
Operating System: Microsoft Windows 10 (32-bit)

I print on card stock for a hobby. My printer used to print but we moved location (probably irrelevant) I can print in the correct position on plain paper but on same size speciality paper it prints in the wrong place. Confused as never had this problem before. Help please 

1 person had the same question
3 REPLIES 3

‎05-12-2020 02:30 PM

HP Recommended

@Nurse56

 

Welcome to the HP Support Community.

 

Which Envy Printer do you have? Does this only happen with card stock?

 

Follow the steps from here to make sure everything is set right: https://support.hp.com/in-en/document/c02227495

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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‎06-25-2020 04:00 AM

HP Recommended

I have a HP 4527

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‎06-25-2020 04:00 AM

HP Recommended

yes it only happens with cardstock

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