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Amandabenitez
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Message 1 of 2
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Printing size issue

HP Recommended
Hp deskjet plus 4100
iOS

My hp deskjet plus 4100 will only print things in the size 4x6 i need it in 8.5 x 11 and I have no idea how to change it. When i go in the app to costume the size it only give me the option of 4x6. Please help.

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Dragon-Fur
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Message 2 of 2
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HP Recommended

@Amandabenitez 

 

It might be the Default settings in Tray and Paper that need to be updated.

 

Load the correct paper size into the printer according the instructions in the User Guide.

 

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

Check / Adjust settings in Advanced

Click Apply to save changes

 

You can also reach the Embedded Web Server (EWS) from your browser.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

References

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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