Error Code OX00829C98 HW WATCHDOG C

[Robbo1930]

HP Envy 5032 same error code

I have pulled the plug and turned back on

I have taken the ink cartridges out and replaced 

Still displaying error code

The problem seems to have been the paper jamming and then the ink dumping its load causing a splodge. 

[Echo_Lake]

@Robbo1930
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

• Step 1: Clear jammed paper from the printer
• Step 2: Make sure the carriage moves freely
• Step 3: Use an automated tool to clean ink smears
• Step 4: Clean the paper feed rollers
• Step 5: Reset the printer
• Step 6: Service the printer Click here: https://support.hp.com/au-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095657/... to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.