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mr_dark
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Re: Error code oxc4eb82c3 HW_micci2_v12

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Hi @betty0610,

Thanks for your reply and your suggestion. Unfortunately it did not help me. As I cannot connect to the printer in any way, it is not possible to update any firmware.

By the way, I noted that my error code was slightly different; 0xc4eb8024

Can you please look this error message up? I am sure that it must be described somewhere in your systems. Please let me know how I can resolve the issue.

Thanks 🙂

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Betty0610
HP Support Agent
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@mr_dark

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 


I am an HP Employee

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